Managed Services

GASICORP Proactive Services
Immediate notification of system problems is vital to providing quick response and recovery of your computer systems.  Enterprise Integration has developed a sophisticated system that allows us to provide our clients with “round the clock” support, status checks and repairs of our customers’ IT systems. GASICORP Solution is able to monitor your critical IT systems and repair issues even before you or your users are aware of the problem.
Our GASICORP system provides:

• 24 X 7 systems monitoring & management
• Automated alerts and problem incident management
• Detailed inventory of network devices (hardware, software, monitors, printers)
• Predictive failure alerting
• Patch & configuration management automation
• Central “dashboard” through the web for status and call reporting
• 24 X 7 X 365 Remote help desk & support

GASICORPSupport+
The GASICORPSupport Program will reduce downtime by dramatically shortening the time from failure to resolution.  We will monitor the availability of your critical systems through our monitoring system and at the first sign of trouble, immediately inform you of the issue.  This program is ideal for companies that have a stable network environment, some in-house IT support and are seeking a remote monitoring solution.

GASICORPCare+
The GASICORPCare Program is designed to reduce downtime through availability monitoring and immediate remediation.  We will improve your systems availability through a rigorous proactive incident avoidance program. This program brings added levels of maintenance to your network such as patch management, event log monitoring, and back-up restore testing.  This program is ideal for companies with limited or no in-house IT support and ensures that technology is furthering the business objectives while planning ahead.
GASICORPServe

The GASICORPServeProgram is the ideal solution for organizations that demand the utmost in network reliance and quality service. Backed by a Service Level Agreement, theGASICORPServeProgram addresses your IT needs by guaranteeing network availability, providing predictable IT spending costs, providing the highest priority response for network issues, and optimizing network performance.  This program is ideal for organizations with the highest demands for ongoing technology planning, strategic planning, and growth.

MONITORING+RESPONSE

MONITORING + SUPPORT+MAINTENANCE

MONITORING + SUPPORT + MANAGEMENT

GASICORPSupport+	GASICORPCare+	GASICORPServe
Bronze	Silver	Gold
24x7 Advanced (Application Layer) Availability monitoring Pre-Authorized Service, Response & Repair Emergency Support Proactive Detection and Resolution Vital Monthly Reporting on Issue Resolution and Systems Health	24x7 Advanced (Application Layer) Availability & Predictive Failure monitoring Pre-Authorized Service, Response & Repair Live Help Desk Support Proactive Detection and Resolution Silver Level Service Level Agreement Server & Desktop Patch Management Higher Priority incoming call queue Deeper discounts on block time Vital Weekly & Monthly Reporting on Issue Resolution and Systems Health Quarterly CIO consulting services	24x7 Advanced (Application Layer), Availability, Predictive Failure, Performance Monitoring and Capacity Planning Highest Priority Response for Network Issues Live Help Desk Support Proactive Detection and Resolution Gold Level Service Level Agreement Server & Desktop Patch Management Deepest Discounts on block time Vital Weekly & Monthly Reporting on Issue Resolution and Systems Health Quarterly CIO consulting services